We maintain two strategic warehouse locations in the United States to ensure fast and efficient delivery nationwide. Our West Coast operations are based out of our Los Angeles facility in Commerce, California, while our East Coast distribution center is located in Pennsauken, New Jersey. With warehouses on both coasts, we’re able to provide quick shipping times to customers across the country.

West Coast Facility:

5831 E 61st St
Commerce, CA 90040

East Coast Facility:

6901 N Crescent Blvd, Unit A
Pennsauken, NJ 08110

Return Policy Overview:

We offer a 30-day return window from the date you receive your order. Items must be in their original condition – unused, with tags attached, and in original packaging. You’ll need your receipt or proof of purchase. To start a return, shoot us an email at info@huayee.com. We’ll provide a return shipping label and instructions. Note: We can’t accept returns that haven’t been pre-approved.

Product Issues:

Give your order a good look-over when it arrives. If something’s wrong – defective, damaged, or not what you ordered – let us know right away so we can make it right. For non-defective returns, we do charge restocking fees: 15% for brand-new items, 30% for used items, and 45% for modified items. Heads up: We can’t accept returns on items that you’ve damaged or modified in a way that affects performance.

What Can’t Be Returned:

Some items are final sale – perishables (food, flowers, plants), custom orders, personal care products, hazardous materials, flammable stuff, sale items, and gift cards.

Getting Your Refund:

Once we approve your return, you’ll get your money back through your original payment method within 10 business days. Banks and credit card companies sometimes take a bit longer to process refunds. If you haven’t seen your refund after 15 business days, first check with your bank or credit card company. Still no luck? Drop us a line at info@huayeeus.com and we’ll help sort it out.